Privacy Policy
Terms of Use
Introduction
YOOZ ("the Site") is an internet site owned by YOOZ IT LTD (hereinafter: "the Company"), a site for selling various products to customers who have registered through creating an account or as guests. The use of the site and the purchase therein are subject to the detailed terms of use on the site ("Terms of Use"), which shall apply to your relationship with the Company. Wherever "the Company" is written in these terms of use, it also refers to "the Site" and vice versa, as well as to their representatives.
Every visitor and/or user of the site (hereinafter: "the User"), and/or the one performing and/or interested in performing an action on the site (hereinafter: "the Purchaser" or "Purchasers"), declares and undertakes that they have read the terms of use, are aware of and agree to its provisions, and shall have no claim and/or demand, directly or indirectly, against the Company and/or its owners and/or the Site and/or its operators and/or their representatives.
For the avoidance of doubt, any action on the site implies: "purchase and supply of the products offered for sale on the site" (hereinafter: "Action on the Site").
Eligibility to Use the Site
The use of the site is subject to the following cumulative conditions:
1. The user is legally capable of performing legal actions. If you are a minor (under 18 years old) or not entitled to perform legal actions without a guardian's approval, you are prohibited from using or purchasing on the site.
2. The user is a citizen and resident of the State of Israel and has a valid Israeli ID or an incorporated entity registered in Israel.
3. The user has a valid credit card issued by one of the credit card companies operating in Israel.
4. The user has a valid and active email address.
5. It is strictly prohibited to purchase wholesale products on the site and/or for resale purposes (buying products from the site for resale to a third party).
Purchase on the Site
The provisions in the terms of use and throughout the site refer equally to both genders, and the use of masculine language is for convenience only.
The Company reserves the right to change the terms of use from time to time at its sole discretion without prior notice, and no claims and/or demands shall be made against the Company for that.
Since "to err is human," any error, including errors in product descriptions and/or prices, shall not bind the Company, whether the error is discovered before order confirmation or thereafter.
In any case of contradiction and/or ambiguity between the provisions of the terms and the ones stated and/or displayed on the site, the provisions of the terms of use shall prevail. Also, in any case of contradiction and/or ambiguity between the terms of use and themselves, the Company shall determine how to act and which instruction is preferred or predominant.
The information on the site, including dates and amounts, is conclusive in all respects.
You can purchase products on the site by registering on the site or as a guest. During registration or the purchase process as a guest, you will be required to provide various details necessary to complete the transaction and establish contact with you, such as: full name, residential address, email address, etc. To ensure smooth and trouble-free purchase, it is essential to provide accurate details; otherwise, we cannot guarantee the completion of the purchase.
The Company reserves the right to prevent a user from registering or purchasing products as a guest in any case where a reasonable suspicion arises, at its sole discretion, that the user has engaged in unlawful activity and/or violated legal provisions; and/or the user has violated the terms of use and/or the user provided incorrect details during registration or subsequently by phone, or engaged in an act or omission that could harm the Company and/or its affiliates and/or the legitimate operation of the site and/or any third party.
Please note, registration on the site constitutes consent under the Communications Law to receive direct mail from the Company regarding the site (including updates, news, and upgrades) and additional services offered by the Company.
Ordering Products on the Site
Products the purchaser wishes to order on the site will be stored in the "Shopping Cart" until the order process is completed. The Company may define a minimum amount for purchasing products through the site and set maximum limits for purchasing products in general or of a specific type.
After adding products to the shopping cart, the purchaser must enter their personal details in the online form provided during the ordering process. These details may include: full name, date of birth, shipping method, precise shipping address, active email address, telephone, and any other necessary details during the ordering process.
To complete a purchase through the site, payment details will be required. It is expressly prohibited to use payment methods that are not owned by you and/or to provide false payment details, which are strictly prohibited and may constitute an offense under the law.
An order shall be deemed completed and binding only after final approval by the Company and receipt of final approval from the credit card company. After receiving approval from the credit card company, you will receive confirmation of the order. In case the order is not approved by the credit card company, you will receive a corresponding notification.
Mandatory information fields will be explicitly marked. The purchaser must provide only accurate, precise, and complete details to prevent any possible shipping issues and/or the ability to contact the purchaser and/or the recipient. The purchaser hereby confirms the accuracy of the information provided.
The Company will not use your details except in accordance with these terms and the site's privacy policy, which are an integral part of these terms of use and the binding documents.
The Company may, from time to time, establish additional or alternative identification methods at its sole discretion and in accordance with the law.
Ordering products on the site is subject to the terms, limitations, and all provisions set forth in the site's shipping policy. For information regarding delivery areas, delivery dates, shipping fees, and self-pickup, please refer to the shipping policy on the site.
The Company shall not supply the ordered products if the order was not recorded in its computers, or if it was recorded in a corrupted manner, even if the source of the malfunction is in the Company's computers. If a purchaser does not receive communication from the Company within a reasonable time from the date of placing the order, regarding their order, it is assumed that a malfunction has occurred with the order. In such a case, it is advisable to contact the Company by email, which will make every effort to ascertain the source of the malfunction and assist in completing or canceling the order as requested.
Restrictions on Website Usage
The website and all rights therein are owned by the company and protected by international laws and treaties. The structure, organization, and code of the website are trade secrets and confidential information protected by the company. The company is and will remain the sole owner of all rights in the website, including all rights to patents, trademarks, designs, copyrights, and any other rights protected by law in relation to the website (or any part thereof), as may be from time to time.
You agree not to perform or assist any third party in modifying, translating, duplicating, copying, or transferring the website (or any part thereof) and/or the right to use it, including on other internet sites, in electronic publications, in print publications, or otherwise, not to perform or assist any third party in reverse engineering, decompiling, or disassembling, and/or in any other way attempting to discover the source code of the website, to modify it or create derivative works based on the website.
In addition, you may not create and may not use means to create a collection, compilation, or database containing content from the website; you may not display content from the website within a frame, overlay, or hidden frame; you may not display content from the website in any way – including through any software, device, accessory, or communication protocol - that alters their design on the website or removes any content from them, especially advertisements and commercial content; you may not link to the website from any site containing pornographic content, content that promotes racism or defamation, or content that violates the law, or whose promotion is contrary to the law or encourages illegal activity; you may not link to content from the website that is not the home page of the website ("deep link") and may not display or publish content as stated in any other way, unless the deep link is to an internet page on the website in its entirety and as is, so that it can be viewed and used in exactly the same way for use and viewing on the site.
You agree not to assert or claim any rights whatsoever in the website and/or the source code of the website, all or part thereof, derivative works thereof. You undertake to use the website only in accordance with all applicable laws, including, without detracting from the generality of the foregoing, laws relating to copyrights and other intellectual property rights. There is an absolute prohibition on using the website in a manner that constitutes a violation of any law.
The company (including any of its representatives or agents) makes no representation or warranty, express or implied, in connection with the website (or any part thereof) and/or any future changes and developments, including in connection with their marketability or adaptation for any particular purpose or use. The company (including any of its representatives or agents) does not undertake or guarantee that the use of the website will not be interfered with by third parties, that the functions included in the website will meet all your requirements, or that the operation of the website will be continuous and error-free.
The company takes reasonable security measures in line with industry standards - backup sites, SSL encryption, and a firewall. Despite the above, there is a risk of penetration into the databases. The company (or any of its representatives or agents) shall not be liable for any damage caused by a breach of the databases as stated and for the use made of the information. You confirm that you are well aware of the limitations, damage, and risks of the Internet and that the use of the website is not intended or adapted to circumstances in which a malfunction, error, or defect in the website may actually cause damage to the body, property damage, monetary damage, and/or non-monetary damage. The responsibility for correcting any loss or damage caused by the use of the website lies with you.
The company (including any of its representatives or agents) shall not be liable for any damage, including direct damage, bodily harm, consequential damage, special damage, incidental damage, and/or accidental damage, resulting from the use of the website, directly or indirectly, including (but not limited to) loss of income, profits, sales or any other information, alternative purchase costs of products or services, business disruption or cessation, and/or any other business or commercial loss arising or related to the use of the website by the customer for any reason whatsoever (contractual, tortious or otherwise), and all this even in cases where the company was warned of the possibility that such damage might be caused. Without detracting from the foregoing, under any circumstances, the company's overall liability to you for all your damages shall not exceed the actual price paid to the company for the website.
For the sake of clarity, the use of the website and the information contained therein do not constitute consultation or professional opinion and do not replace the need for professional advice.
Payment and Payment Terms
Payment for the products will be made by credit card. Buyers must provide the credit card number, the cardholder's ID, card type, and expiration date, and any other information required by the company to complete the ordering process. The company reserves the right to discontinue the use of any payment method on the website, to allow the use of additional payment methods, and to impose different payment arrangements for different types of credit cards or payment methods honored by the company.
After entering payment details and completing the ordering process, an approval will be sent to the buyer via email confirming receipt of the order details. Please note that this confirmation does not obligate the company to provide the ordered products and only indicates that the order details have been received by the company.
If it is found that the payment method provided is invalid, or that the credit card company, or the relevant payment service, does not honor the transaction, or that the requested product is not in stock, the company will contact the buyer to complete or cancel the transaction.
Payment may be subject to various fees charged to the buyers by clearing service providers or the online payment service used, and in accordance with the service terms of those external providers. Buyers are solely responsible for bearing these fees as required.
If payment using the payment method is approved by the credit card company issuing it or the relevant payment service, a corresponding notice will be provided to the buyers, and their account will be charged the service fee. Delivery dates will be calculated from the date of receipt of the transaction confirmation by the credit card company or payment service.
Products offered on the website
The images displayed on the website are for illustration purposes only, and there may be differences between the appearance, color, and size of the products in the pictures and the actual appearance of the products due to changes made from time to time by the manufacturers. The company will make every effort to present up-to-date images as much as possible, but it is clarified that the company does not take any responsibility or obligation regarding appearance changes as mentioned.
Sales through the website are subject to the inventory available at the site's warehouses. The company reserves the right to suspend or terminate the sale of a product at any time without prior notice, at its sole discretion, including in cases where the product is not in stock.
The company reserves the right to change the range and variety of products on the website at any time. Therefore, the fact that a certain product was offered for sale on the website at any given time does not guarantee that it will be offered for sale in the future. The company does not undertake to maintain a minimum volume, availability, or variety of any products.
In case one or more of the ordered products are out of stock, the company undertakes to inform the buyers through the website, phone, or email provided, and reserves the right to offer alternative products to buyers with a similar nature and price. If the company's offer is accepted, the buyer's order will be updated accordingly. If the buyer refuses to accept an alternative product, the company will cancel the order and refund the payment. Where possible, buyers may wait for the ordered product to be restocked, and the company reserves the right to inform them of its return.
Product Prices on the Website
All product prices as displayed on the website are in New Israeli Shekels (ILS). Prices include VAT, if applicable by law, and do not include shipping fees (these will be explicitly stated when placing the order, according to the relevant distribution area and selected shipping method).
The company reserves the right to update and change prices without prior notice and at its sole discretion. The binding price is the price provided to the customer at the time of completing the purchase process.
Although the company strives to verify the prices displayed on the website, there may be occasional errors resulting in incorrect prices being displayed on the website. In such cases, the company will contact the customer after the order has been placed, inform them of the correct price of the product, and allow the customer to confirm that they wish to purchase it at the correct price. If the customer refuses to purchase the product at the correct price, the company will not be obligated to provide it, and in such a case, the customer will have no claims against the company. The company does not undertake that the prices of the products on the website will necessarily be the cheapest or that the payment terms will be the most convenient.
The company reserves the right to publish and/or offer users of the website promotions, discounts, and any other benefits under terms determined by it and at its sole discretion. The company may terminate any benefit as stated above immediately and without prior notice. Generally, no duplicate discounts/benefits will be given on items sold on the website (unless otherwise stated). The terms of implementation of promotions are subject to change as specified upon promotion publication.
Customers and users of the website do not have a guaranteed right to enjoy promotions, benefits, and discounts on the website, unless such a right was acquired through membership in the company's customer club, subject to and according to the terms of the customer club and the promotions offered therein.
Any change in order details or pricing will necessitate a reevaluation of the entitlement to promotions, benefits, or discounts. For example, if a customer purchased a product and was entitled to a discount for the purchase, but the product is not in stock, the customer will not be entitled to the same discount; if the customer exchanges a product that was purchased with a promotion for an alternative product that does not qualify for the promotion, the customer will not be entitled to the promotion that was originally granted; if the customer's order amount decreases due to the fact that the number of products delivered to them differs from the number of products ordered, the customer's entitlement to a promotion, discount, or benefit that would have been granted to them had the order amount not decreased may be revoked. These examples do not exhaust the possible changes in your entitlement to promotions, benefits, or discounts on the website. Nevertheless, the company will endeavor to inform customers by phone or email and to receive their instructions in cases where their entitlement to a promotion, benefit, or discount is revoked or changed due to a change in order details.
It is clarified that in the event of returning an item purchased at a discount/benefit, the refunded amount will be the actual amount paid after the discount/benefit.
Cancellation of Purchase Transaction by the Customer
Only a customer who has actually made a purchase on the website will be entitled to cancel the transaction in accordance with the Consumer Protection Law, 1981, and the regulations enacted thereunder (hereinafter: "the Law"), within 14 days from the receipt of the product or from the receipt of the transaction details document, whichever is later.
A customer who presents a certificate proving that they are a disabled person, a senior citizen, or a new immigrant may cancel a transaction within four months from the date of its execution, from the date of receipt of the product, or from the date of receipt of the transaction details document, whichever is later, provided that the transaction involved a conversation between the company and the customer as described (including a conversation via electronic communication).
A transaction cannot be canceled in cases specified in section 14(g)(d) of the Law, including products whose original packaging has been opened.
A transaction can be canceled by phone or email. The cancellation notice must include the order number and the name, ID number, telephone number, and email address of the customer who made the actual purchase, otherwise, the notice cannot be processed.
A refund will be made in accordance with the Law and the payment method used for the transaction. A credit card refund will be made only to the credit card through which the purchase was made, and in accordance with the credit card company's schedules. It is clarified that shipping fees will not be refunded in the event of a transaction cancellation.
The customer has no right to cancel a transaction in order to detract from the company's right to claim damages if products are returned in a diminished value due to a significant deterioration in their condition while in the possession of the consumer, including in the case of returning a product that has been used, whose packaging has been opened or damaged, which has been damaged, defective, or suffered any other damage.
The company shall not be liable for any expense or loss incurred by the customer or any third party due to the use of a product not in accordance with the manufacturer's instructions and/or not for its intended purpose or for any extraordinary or unreasonable use.
In case of cancellation of a transaction/return to the courier, the customer will be charged for any shipment made by the courier company (delivery + pickup). It is not possible to cancel the proportional part of the shipping payment.
.
Cancellation of Transaction by the Company
The company reserves the right not to allow purchasers to perform actions on the website, even if they have performed actions on the website in the past. The company is entitled to cancel a transaction or sale, in whole or in part, in the event of a violation of a clause from the terms of use and/or from any binding document and/or conditions of service offered by the company; if it is discovered that the customer entered incorrect details when registering on the website and/or when placing the order; if an act or omission occurs that may harm the website and/or any third parties, including customers, employees, and suppliers of the company; if there is reasonable suspicion that the use of the website constitutes or may constitute a violation of the laws of the State of Israel; in the event that there is suspicion that the purchase is being made as part of wholesale purchasing and/or for resale purposes. In case of non-approval of payment means; if the credit card or any other payment method available to the purchaser is blocked or restricted in any way, credit card processing malfunctions. In case the customer owes money to the company; In case of any error, including a supermarket error, in the description of the sale on the website, and/or a communication failure, and/or any other technical malfunction that affected the price of the product and/or the description of the item on the website and/or the product shipment and/or completion of the transaction; In case of prevention and/or delay due to circumstances beyond the exclusive control of the company, including force majeure, war, hostility, terrorism, cyber-attacks, deliberate or unintentional malfunctions on the website, strikes and shutdowns, extraordinary natural events, and any other reason that is not the result of an act or omission by the company; if the product is out of stock after or before a sale has been made (but before delivery to the customer); and/or due to non-approval of the order by the company for any reason. In case of cancellation by the company, the customer will not be entitled to any compensation except for the refund of the amount paid (if paid).
For additional questions and inquiries, and for customer service - please contact the company through the website or via email at office@yoozit.co
Product Warranty
The responsibility to check the suitability of the products for their needs lies solely with the purchasers. The company fulfills its obligation to the purchasers upon delivery of the ordered products to the shipping address provided on the website at the time of placing the order. Without detracting from any legal provisions, in the event that defective products are purchased, the sole right of the purchaser is to replace them or receive a refund, as stated above. The company shall not be liable for any damage caused to the purchaser due to delivery delays, or as a result of receiving defective products, unless the delay or defect occurred due to the company's negligence. In this case, the company's liability shall be limited to the amount equal to the relevant order price.
Miscellaneous
Links and commercial advertising information on the website
During the visit to the website, commercial-advertising information may be displayed to the user. This information may originate from the company or from third parties. In cases where this information originates from third parties, the company cannot guarantee the reliability and accuracy of the information provided, therefore the user will not be able to make any claims, demands, or lawsuits for direct or indirect loss, damage, or any other damage resulting from reliance on or use of the information provided on the website, which originates from third parties.
Wherever there is a link ("link") to other websites not managed and operated by the company, the company shall not be liable for their content, including their completeness, accuracy, timeliness, and correctness, or for any other detail related to them. The company shall not be liable for any direct or indirect damage, financial or otherwise, caused to the user as a result of using or relying on the content of the websites accessed through the website.
Online contact form
The company allows contacting it also through an online contact form available on the website or at the email address: office@yoozit.co. When completing the online form, personal details such as: order number, full name, address, telephone, active email address in your possession, and other details must be provided. Correct, accurate, and complete details must be provided. Incorrect details may result in the cancellation of contact with the applicant.
Violation and indemnification
Without prejudice to any legal provisions and binding documents, any user of the website or purchaser undertakes to indemnify and compensate the company, its employees, managers or representatives, in any case where they violate the terms stated in the terms of use, or any of the binding documents, or act in relation to the website contrary to the instructions of any law. The indemnification as mentioned will cover any expense, payment, loss, loss of profit or any other damage, direct or indirect, monetary or non-monetary, caused to the company, its employees, managers, or representatives, including legal fees and court costs.
Intellectual Property
All intellectual property rights on the website, including patents, copyrights, designs, and trademarks, are owned solely by the company or by other third parties who have allowed the company to use them. These rights include, among other things, the brand name "YOOZ" and the domain name of the website www.yoozit.co, trademarks appearing on the website (whether registered or not), commercial symbols on it ("logo"), the graphic design of the website, its database, including product lists, product descriptions, product designs, etc., and any other content included on the website, including the computer code of the website and any other detail related to its operation. It is not permitted to copy, modify, publish, distribute, market, translate, publicly display, make available to the public, process, create derivative works, sell, rent, or make any commercial use of any part of the aforementioned, whether by you or through or in collaboration with a third party, by any means or method, whether electronic, computerized, mechanical, optical, photographic, or recording means, or by any other means and method, without the prior written consent of the company or the other rights holders, as appropriate and subject to the terms of the consent (if given).
No commercial use may be made of the data published on the website, in the website's database, in the product lists, and their designs and the services displayed on the website or in other details published on the website without the prior written consent of the company.
Privacy
The company respects the privacy of the user when using the website. At any time, the user can review the current privacy policy of the website, which is an integral part of these terms. Since the privacy policy may change from time to time, it is recommended to update the privacy policy document from time to time.
Changes to the Website and Service Discontinuation
The company may, from time to time, change the structure, appearance, and design of the website, as well as the scope and availability of the services provided therein, and may change any other aspect related to the website, all without prior notice. Such changes will be made, among other reasons, in consideration of the dynamic nature of the internet and technological advancements therein. Naturally, such changes may involve malfunctions and/or initially cause inconvenience and the like. The user or purchaser shall have no claim, demand, or request against the company regarding the implementation of such changes and/or any malfunctions that may occur as a result.
Without prejudice to the above, the company reserves the right to discontinue the provision of services on the website at any time, in whole or in part, at its sole discretion. In this context, the company may merge the website into a separate company or transfer ownership of the website to a third party, provided that the rights of purchasers under this agreement are not adversely affected by the transfer of ownership.
Changes to the Terms of Use
The company reserves the right to change the terms of use and purchase from time to time, or any one of the terms of the binding documents. Any change to these terms shall apply to the use of the software from the date of the change. These terms shall also apply to an update of the website unless a separate agreement is attached to the update (and in such case, the updated terms of the separate agreement shall apply). Therefore, you are required to review the current version of these terms before each use of the website.
If there are substantial changes to these terms of use and purchase or to the binding documents, notice thereof shall be published on the home page of the website 30 days before the changes take effect. If there are other changes to these terms of use and purchase or to the binding documents that are not substantial, notice thereof shall be published on the home page of the website 7 days before they take effect, unless changes to the terms are made pursuant to any law. In such case, the changes shall take effect in accordance with the provisions of the law. Continued use of the website after the changes in the terms indicates the user's consent to the new terms. A user who does not agree to the new terms should cease any further use of the website.
You may review the current terms at any time by clicking on the relevant link on the website.
Law and Jurisdiction
The law governing the use of the website, any action taken on the website, and these terms shall be Israeli law only, provided that the principles of international law conventions shall not apply. Any dispute arising between the parties, including disputes regarding the use of the website and/or regarding these terms of use and purchase and/or in connection with any order placed through the website, shall be subject to the exclusive jurisdiction of the competent courts in the Tel Aviv district, Israel.
The company's computer records regarding actions taken through the website shall serve as prima facie evidence of the correctness of the actions.
Notifications
Any notification under this agreement shall be delivered to the company by registered mail to the following address: Yooz IT Ltd., 14 Even Chen Street, Tel Mond. Email: office@yoozit.co
Summary of Terms
These terms constitute the entire agreement between any purchaser or user and the company regarding ordering products from the website and using it.